Scale E-commerce Customer Support Without Hiring
Scale E-commerce Customer Support Without Hiring
Drive more revenue, reduce costs, and create exceptional experiences at scale with AI Agents that are easy to set-up and manage.
Built for E-commerce
Automate up to 90% of tickets
Works in any helpdesk
Minimal AI resolves your tickets
end-to-end. Reliably.
Save Time & Reduce Costs
Automate 90% of support tickets with AI Agents that are trained in minutes. Resolve tickets and reviews faster and better accross any channel.
<2min response times
80% lower cost per ticket
5x more tickets per agent
90% automation
93% customer satisfaction
<2min response times
80% lower cost per ticket
5x more tickets per agent
90% automation
93% customer satisfaction
<2min response times
80% lower cost per ticket
5x more tickets per agent
90% automation
93% customer satisfaction
Set up and manage AI with ease
Effortlessly set-up and manage the most advanced AI Support Agents with our AI Manager.
Connect your systems
Connect your ticketing system, store and other tools such as logistics, warehouse, subscriptions and custom API.
Train AI on your business processes
Easily train our AI on your specific business processes in natural language. Let our AI Manager do the rest.
Adding products to an existing order is only possible before order picking starts.
Got it, I changed the protocol 'modifying orders'
Understand, Improve & Automate
No black box. See exactly how your AI Agents reason, spot knowledge gaps, and give direct feedback to the AI Manager to continuously improve and automate up to 90% of support.
Enable Actions & Workflows
Let the AI Agents take any action across your store, backend, WMS and any other system. No technical skills required.
"Minimal is like having a super assistant that doesn't sleep. The AI is top-notch, helping me automate support without the headache"
Human-like support at scale
Minimal integrates in all your systems, can be trained in minutes and follows your most complex business processes reliably.
AI that understands your
business and products
Turn browsers into buyers, and buyers into repeat customers, following your business rules perfectly.
Multilingual
Minimal works in any language. Scale internationally with ease.
Always Learning
Minimal constantly learns from your feedback and interactions.
Remarkably Human
Forget macros. Minimal writes naturally, in your tone.
Works with your existing helpdesk, on every channel
Automate and resolve support tickets across all customer touchpoints with one AI system. Setup takes just one hour - we'll help where needed.
Train in minutes, not days
Explain how your business works in natural language. With the AI Manager, Minimal trains AI agents to follow your processes across all your tools.
Speaks your tone-of-voice
Teach Minimal how your brand communicates. AI agents match your tone consistently across every channel and language.
Automate repetitive tickets, spend time on important cases
Not every interaction should be automated. You decide which topics are automated, which need review, and which stay fully human.
Works with your existing helpdesk, on every channel
Automate and resolve support tickets across all customer touchpoints with one AI system. Setup takes just one hour - we'll help where needed.
Train in minutes, not days
Explain how your business works in natural language. With the AI Manager, Minimal trains AI agents to follow your processes across all your tools.
Speaks your tone-of-voice
Teach Minimal how your brand communicates. AI agents match your tone consistently across every channel and language.
Automate repetitive tickets, spend time on important cases
Not every interaction should be automated. You decide which topics are automated, which need review, and which stay fully human.
Connect your tools. Give Minimal superpowers.
Connect your e-commerce stack so AI agents can answer questions with live data and take real actions across your systems.
