Mirakl + Minimal AI
Minimal AI integrates with Mirakl to support marketplace operators and sellers. The AI handles order inquiries, return requests, and product questions across Mirakl-powered marketplace platforms, including enterprise marketplaces worldwide. Beyond looking up information, the AI can also take actions in Mirakl on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Mirakl for you.
AI customer support for Mirakl marketplaces
Mirakl powers enterprise marketplaces across retail, B2B, and services worldwide. Whether you're a marketplace operator or a seller on a Mirakl-powered platform, Minimal AI handles buyer inquiries about orders, shipping, and returns. The AI understands the marketplace model and routes questions correctly.
Automate seller and buyer support on Mirakl
Marketplace operators deal with support from both sides, buyers asking about orders and sellers asking about payouts and policies. Minimal AI handles both. For buyers, it checks order status and processes return requests. For sellers, it answers questions about payout timing and marketplace rules.
How Minimal AI integrates with Mirakl
The integration connects through Mirakl's API and works with any Mirakl-powered marketplace. The AI can read orders, check shipping status, verify return eligibility, and interact with Mirakl's messaging system. Configuration depends on whether you're a marketplace operator or an individual seller.
What the AI agent can read and write in Mirakl
Minimal AI connects to the Mirakl API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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View marketplace orders
Access orders across Mirakl-powered marketplaces with items and shipping details.
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Check shipment status
View shipment tracking and delivery status.
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View return requests
Access return requests with reasons and processing status.
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Check offer details
View offer pricing, stock, and marketplace visibility.
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View shop statistics
Access seller performance metrics and ratings.
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Check shop documents
View uploaded business documents and verification status.
+ much more. Virtually anything the Mirakl API exposes.
Take actions
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Accept or refuse orders
Accept or decline marketplace order items.
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Confirm shipments
Submit shipment confirmations with tracking details.
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Process returns
Handle return requests and confirmations.
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Update offers
Modify offer pricing, stock, and logistics settings.
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Upload documents
Submit required business documents.
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Update shop information
Modify seller shop details and settings.
+ much more. If the Mirakl API supports it, the AI agent can do it.
Integrating Mirakl is extremely easy
It takes one click to connect Mirakl. After that, the AI Manager learns how your Mirakl setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Mirakl
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Mirakl
Most AI tools offer a surface-level connection to Mirakl. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Mirakl?+
Yes. Minimal AI can take any action in Mirakl that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Mirakl with Minimal AI?+
It takes just a few clicks. You connect Mirakl from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
Does Minimal AI work for marketplace operators or sellers?+
Both. The AI can be configured for marketplace operators to handle buyer support, or for individual sellers to manage their customer inquiries.
Which Mirakl-powered marketplaces are supported?+
Any Mirakl-powered marketplace is supported through the Mirakl API. This includes enterprise marketplaces across retail, B2B, and services.
Can the AI handle Mirakl's messaging system?+
Yes. The AI can read and respond to messages within Mirakl's built-in messaging system between buyers and sellers.
