Circuit + Minimal AI
Minimal AI connects with Circuit to provide customers with real-time delivery ETAs and driver updates. Perfect for businesses that manage their own deliveries and want to offer a premium delivery tracking experience. Beyond looking up information, the AI can also take actions in Circuit on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up Circuit for you.
AI customer support for Circuit deliveries
Circuit provides route-based delivery ETAs that are far more accurate than generic carrier tracking. Minimal AI uses Circuit's route data to tell customers exactly when their delivery will arrive, down to a specific time window based on the driver's real-time progress.
Circuit AI tracking and delivery updates
Customers asking 'when will my delivery arrive?' expect a real answer, not 'sometime today.' The AI checks Circuit for the driver's current position, remaining stops, and traffic conditions, then gives the customer a precise ETA. If the schedule changes, the AI provides updated information on request.
Automate Circuit delivery support with AI
For businesses managing their own delivery fleet with Circuit, support volume spikes around delivery windows. Minimal AI handles ETA questions, rescheduling requests, and delivery confirmations automatically. Your dispatch team stays focused on operations instead of answering phones.
What the AI agent can read and write in Circuit
Minimal AI connects to the Circuit API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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View delivery plans
Access delivery plan details with stop counts, optimization status, and distribution.
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Track route progress
Check real-time route completion status with driver start time and completion time.
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View stop details
Access delivery stop information including address, recipient, packages, and completion status.
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Check driver status
View driver assignments, active routes, and delivery progress.
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View depot information
Access depot locations and details.
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Check delivery ETAs
View estimated arrival times for individual stops.
+ much more. Virtually anything the Circuit API exposes.
Take actions
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Create delivery stops
Add new delivery stops with recipient details, notes, and time windows.
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Update stop details
Modify stop information, delivery notes, or priority.
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Optimize delivery plans
Trigger route optimization across drivers.
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Manage drivers
Add, update, or remove drivers from the fleet.
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Import stops in batch
Bulk import delivery stops from external data.
+ much more. If the Circuit API supports it, the AI agent can do it.
Integrating Circuit is extremely easy
It takes one click to connect Circuit. After that, the AI Manager learns how your Circuit setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with Circuit
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for Circuit
Most AI tools offer a surface-level connection to Circuit. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in Circuit?+
Yes. Minimal AI can take any action in Circuit that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate Circuit with Minimal AI?+
It takes just a few clicks. You connect Circuit from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
How accurate are the ETAs from Circuit?+
ETAs are based on Circuit's route optimization engine, which accounts for traffic, stops, and driver progress. The AI always provides the most current ETA available.
Can customers reschedule deliveries through the AI?+
Yes, if your Circuit setup supports rescheduling. The AI can capture rescheduling requests and either process them directly or route them to your dispatch team.
Does the AI work with Circuit for Teams?+
Yes. Minimal AI integrates with Circuit for Teams, supporting multi-driver operations and team-based delivery management.
