AfterShip + Minimal AI
Minimal AI connects with AfterShip to provide universal shipment tracking. No matter which carrier you use, the AI can look up tracking information through AfterShip's unified API, covering 1,100+ carriers worldwide. Beyond looking up information, the AI can also take actions in AfterShip on behalf of your team.
Every company connects their tools differently. The AI Manager figures out how yours work and sets up AfterShip for you.
AI customer support for AfterShip tracking
AfterShip covers 1,100+ carriers through a single API. Minimal AI uses AfterShip to answer tracking questions regardless of which carrier is handling the delivery. One integration, every carrier, the AI looks up the shipment and responds with the latest status.
AfterShip AI tracking across all carriers
When you use multiple carriers, tracking lookups get complicated. AfterShip normalizes tracking data across carriers, and the AI uses it to give customers a consistent answer. The customer doesn't need to know which carrier is shipping their order, the AI figures it out through AfterShip.
Automate AfterShip delivery support
AfterShip's predicted delivery dates give customers a real arrival estimate, not just a tracking status. The AI includes these predictions in its responses, setting accurate expectations. If a shipment is running late compared to the prediction, the AI proactively adjusts the messaging.
What the AI agent can read and write in AfterShip
Minimal AI connects to the AfterShip API and takes real actions. No code, no complex setup. Here are some of the things the AI agent can do:
Get information
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Track shipments across 1,100+ carriers
Access unified tracking data across all major carriers worldwide with normalized status.
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View tracking timeline
Check detailed checkpoint history with timestamps, locations, and status descriptions.
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Check estimated delivery date
View AI-predicted delivery dates with confidence scores.
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View last checkpoint
Access the most recent tracking event for quick status checks.
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Detect carrier automatically
Auto-detect the carrier from a tracking number.
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Check notification settings
View email and SMS notification configurations for tracking updates.
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List activated couriers
View which carriers are activated in the AfterShip account.
+ much more. Virtually anything the AfterShip API exposes.
Take actions
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Create trackings
Add new tracking numbers to AfterShip for monitoring.
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Update tracking details
Modify tracking metadata, custom fields, and order information.
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Mark tracking as completed
Manually mark a tracking as completed when carrier data is delayed.
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Retrack expired trackings
Restart tracking for shipments where tracking data expired.
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Configure notifications
Set up email and SMS notifications for tracking status changes.
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Delete trackings
Remove tracking records no longer needed.
+ much more. If the AfterShip API supports it, the AI agent can do it.
Integrating AfterShip is extremely easy
It takes one click to connect AfterShip. After that, the AI Manager learns how your AfterShip setup works. Your workflows, your fields, your edge cases. It configures the AI agent for you. Every company connects their tools differently. The AI Manager figures out how yours work and sets everything up automatically. No code, no developers, no multi-week implementation.
Read the full guide: AI customer support with AfterShip
Deep dive into API capabilities, real scenarios, and setup.
Why Minimal AI is the best AI agent for AfterShip
Most AI tools offer a surface-level connection to AfterShip. Minimal AI goes deeper. The integration is built to access the data and actions your support team actually needs, not just a few basic lookups. Setup is fast because the AI Manager handles the configuration for you. Describe what you need in plain language and the connection is live in minutes, not weeks. And because we work with e-commerce teams every day, the AI already understands the patterns: order questions, return flows, shipping issues. That makes up the bulk of your support volume.
Frequently asked questions
Can Minimal AI take actions in AfterShip?+
Yes. Minimal AI can take any action in AfterShip that you can. Looking up data, updating records, triggering workflows. You decide what the AI is allowed to do, and the AI Manager sets it up for you.
How hard is it to integrate AfterShip with Minimal AI?+
It takes just a few clicks. You connect AfterShip from your Minimal dashboard and the AI Manager handles the rest of the configuration for you. Most teams are up and running within minutes, no developer work required.
How many carriers does AfterShip support?+
AfterShip supports 1,100+ carriers worldwide. Minimal AI can track shipments across all of them through a single integration.
Does the AI use AfterShip's estimated delivery dates?+
Yes. The AI leverages AfterShip's AI-powered delivery estimates to provide customers with accurate, data-driven ETAs.
Can I use AfterShip alongside other shipping integrations?+
Yes. AfterShip can serve as a universal fallback for carriers not covered by your direct integrations.
